I ordered the Lucano stepstool from Horne which we love - both the stool and Horne.

Andrew C.

Now that I know how easy it is to simply order from Horne, it will be my default online shopping destination.


HORNE team, you have become my one and only absolutely best costumer service people of all time!! Your response was so so quick, considering I imagine time zone differences, but you actually provided me with an unbiased answer to my question rather than squirming around the issue. I nominate you as NUMBER ONE.Thank you!

Nancy M.

Thank you. I appreciate this kind of service, and will come back to shop for more.

Thomas C.

I just want to send a “big” THANK YOU. The replacement planter arrived in perfect condition! I so appreciate you getting this out as I have an installation and it is nice to be able to place everything in the room at one time to give a “finished” look.

Also, you should know it was extremely well packaged … as was the first shipment.

Judy B

Thank you so much. Such fantastic service!!!

Mirelle M.

Thank you. I really appreciate your customer service policy and prompt response to this matter.

Happy New Year to your team!

Marc D.

Thank you. Your teams service is wonderful. I've never had to do a return for an online purchase (and have been a little nervous).

Kristin R

Thanks so much for all your help and attentiveness. You guys have spectacular customer service and I'm truly grateful for that.

Michael D.

Thank you for your excellent service.

Elly V.A.

Thank you, team Horne, for you professionalism and patience.

Marta B.

Thank you. I appreciate this kind of service, and will come back to shop for more.

Thomas C.

Thank you so much HORNE team! You have been so helpful!!

Ashley C.

Thank you for your prompt response and good customer service.

Susan T

HORNE team, you have been a tremendous help, so thank you so much!


Wow! Thank you for the prompt reply and for the price match. I appreciate your excellent customer service.


Appreciate the great customer service!

Stacia G.

I will definitely continue to shop with you in the future. Great customer service is so important when you're buying higher-end items online.

Jenn D.

I appreciate your prompt response Ryan - great service.

Ben L.

Thank you so much for your speedy and helpful reply.

Laura K.

I look forward to future shopping at HORNE. Excellent customer service!

Lynn M.

Just got off the phone with you. Thanks for sending out a new light. We love them and appreciate the quick reply and your excellent customer service.

Sibby T.

Such FANTASTIC customer service! Thank you Ryan!!


You guys have great customer service. Keep up the good work!


Thanks for the immediate response! Great customer service :)


I got the one Titan 1 pendant light today -- it's gorgeous. Thanks for the great packing too.


Thank you so much! You guys have terrific customer service, I really appreciate it.


Morgen! Cord arrived - it's installed - it worked !!!!Your patience, persistence, and professionalism is extremely appreciated !!!


Thank you! You are the best! A pleasure ordering from you and buying your beautiful things!


Thanks for the great service, appreciate it.


Many thanks! Really appreciate your help and the great service!

Maya L.

Thank you so much for helping me today. My client can’t wait to receive her new fixture!

Pip B.

Thank you so much! What great customer service!


Thank you for the great responsive customer service!


Excellent! Thank you for the awesome customer service!


Yippie! Thanks for getting back to me so quickly. You "guys" are grrrrreat!!


When I order this lamp (soon) it will be not only because you carry interesting products, which you most certainly do, but because your customer service is amazing. You amaze me.


Seriously, you people amaze me. You get right back with the perfect answers to all questions. How do you do this? You know how rare you are?


Thanks again for all your help! Your company has impeccable customer service (a rarity these days).


Awesome customer service.


Thank you for your excellent customer service.


Excellent, Morgen! If I could leave a review on your superb service I would!

Once again, many thanks for your speedy assistance.


You have the best customer service that I have ever dealt with!


Thanks for all your help Morgen.

Great customer service!

Shannon C.

Thanks so much and that solution is perfect. I look forward to receiving the stand and really appreciate your prompt and helpful response and support.

Melanie G.