Customer Testimonials

  • HORNE team, you have become my one and only absolutely best costumer service people of all time!! Your response was so so quick, considering I imagine time zone differences, but you actually provided me with an unbiased answer to my question rather than squirming around the issue. I nominate you as NUMBER ONE.
    Thank you!

    Nancy M.
  • Thank you. I appreciate this kind of service, and will come back to shop for more.

    Thomas C.
  • Thank you so much. Such fantastic service!!!

    Mirelle M.
  • Thank you. I really appreciate your customer service policy and prompt response to this matter.

    Happy New Year to your team!
    Marc D.
  • Thank you. Your teams service is wonderful. I've never had to do a return for an online purchase (and have been a little nervous).

    Kirsten R.
  • Thanks so much for all your help and attentiveness. You guys have spectacular customer service and I'm truly grateful for that. 

    Michael D.
  • We received the lamp and it is absolutely gorgeous!
    Thank you for your excellent service.
    Elly V.A.
  • Thank you, team Horne, for you professionalism and patience. 

    Marta B.
  • Thank you. I appreciate this kind of service, and will come back to shop for more.

    Thomas C.
  • Thank you so much HORNE team! You have been so helpful!! 

    Ashley C.
  • I just want to send a “big” THANK YOU.  The replacement planter arrived in perfect condition!  I so appreciate you getting this out as I have an installation and it is nice to be able to place everything in the room at one time to give a “finished” look.
    Also, you should know it was extremely well packaged … as was the first shipment. 
    Judy B.
  • Thank you for your prompt response and good customer service.

    Susan T.
  • Wow! Thank you for the prompt reply and for the price match. I appreciate your excellent customer service.

  • HORNE team, you have been a tremendous help, so thank you so much!

  • Appreciate the great customer service!

    Stacia G.
  • I will definitely continue to shop with you in the future.  Great customer service is so important when you're buying higher-end items online.
    Jenn D.
  • I appreciate your prompt response Ryan - great service.

    Ben L.
  • Thank you so much for your speedy and helpful reply.

    Laura K.
  • I look forward to future shopping at HORNE. Excellent customer service!

    Lynn M.
  • Just got off the phone with you. Thanks for sending out a new light. We love them and appreciate the quick reply and your excellent customer service.

    Sibby T.
  • What GREAT news!
    Such FANTASTIC customer service!  Thank you Ryan!!
  • You guys have great customer service. Keep up the good work!

  • Thanks for the immediate response! Great customer service :)

    D. C.
  • I got the one Titan 1 pendant light today -- it's gorgeous. Thanks for the great packing too.

  • Thank you so much! You guys have terrific customer service, I really appreciate it.

  • Morgen!  
    Cord arrived - it's installed - it worked !!!!
    Your patience, persistence, and professionalism is extremely appreciated !!!

  • Thank you! You are the best! A pleasure ordering from you and buying your beautiful things!

  • Thanks for the great service, appreciate it.

  • Many thanks! Really appreciate your help and the great service!

    Maya L.
  • Thank you so much for helping me today. My client can’t wait to receive her new fixture!

    Pip B.
  • Thank you so much!  What great customer service!

  • Thank you for the great responsive customer service!

  • OMG!! You truly have the best service out there! Thank you so much.

  • Morgen, Thank you for your excellent customer service!
  • Excellent! Thank you for the awesome customer service!

  • Yippie! Thanks for getting back to me so quickly. You "guys" are grrrrreat!!

  • When I order this lamp (soon) it will be not only because you carry interesting products, which you most certainly do, but because your customer service is amazing. You amaze me.

  • Seriously, you people amaze me. You get right back with the perfect answers to all questions. How do you do this? You know how rare you are?

  • Thanks again for all your help!  Your company has impeccable customer service (a rarity these days).

  • Awesome customer service.

  • Thank you for your excellent customer service. 

  • Excellent, Morgen! If I could leave a review on your superb service I would!

    Once again, many thanks for your speedy assistance.

  • You have the best customer service that I have ever dealt with!