What If My Order Arrives Damaged?

It is very important you inspect your order upon arrival. In the very rare situation where your order would arrive damaged, HORNE will replace the item or, in the event a replacement is not available, issue a full refund.  We do kindly ask that you inspect all shipments with 5 business days of arriving.  All damages must be reported to HORNE within 5 business days in order to qualify for a refund or replacement: info@shopHORNE.com.  If an item is found damaged, please retain all packaging until our shipper can collect the items. Certain items ship freight and it is required that any damage to the actual item or to the packaging for the item be clearly notated on the delivery slip. Please thoroughly inspect all freight shipments upon arrival and before sifgning the delivery slip.